Techno Psycho Socio

By profession, technologist; by education, psychologist; by nature, sociologist

Friday, 21 March 2014

The not-so-slow death of ITSM (or, Be a mammal)

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Raar! It's easy to say it with hindsight, but I was only a real ITIL/ITSM fanboi for a short while. This was in the years between...
1 comment:
Sunday, 9 March 2014

I Dream Of Kant

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In the last 6 months, when I've found myself with a little free time away from the various technology jobs, the household duties, and wr...
Sunday, 9 February 2014

Customer Service - How We Will Be Working In The Future

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In the years when 'youthful' was an adjective that could reasonably be applied to my personage, I used to occasionally (and preten...
Friday, 10 January 2014

Old School Psych Dude

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Rock and roll. I'm doing the January not drinking very much thing. So, it's Friday night, and instead of bonhomie in a pub ...
Monday, 30 December 2013

Social Fiction

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So here we are. The future. 2014 is certainly in the realms of that which in the nineteen-sixties and seventies we used to design...
1 comment:
Thursday, 17 October 2013

In Praise of Communication

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I've recently been contracted to work in London, city of my birth, of my bringing up, and of certain excesses during my 5 years here ar...
Thursday, 25 April 2013

IT Service? Welcome To The Social Sciences

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Firstly, I must apologise for being such a diverse soul. There are readers who discovered this blog for postings about IT service managem...
1 comment:
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