Techno Psycho Socio

My career has taken many twists and turns over the years. However, in my work, technology has always been a constant. From analogue to...

File this one under heresy. Burning at the stake is thankfully consigned to history, but "flaming" is not. The responses to this m...

I'm heading down to the Languedoc in southwest France later today. I planned this trip some time ago and the idea is to enjoy...

I thought I'd take some time out from some rather serious and quite involved writing that I'm doing to exorcise (exercise?) a minor...

It's been an intense year of analysing ITSM data for a large fast-growing enterprise, but the contract is over, the Fairday Research Ltd...

As a member of the British Psychological Society, a copy of The Psychologist  lands on my doormat every month. My current IT service manag...

For the next six months or so there will be a reduction in my activity in the blogosphere as I'm diving deep into the world of service ...