Techno Psycho Socio

As a member of the British Psychological Society, a copy of The Psychologist  lands on my doormat every month. My current IT service manag...

For the next six months or so there will be a reduction in my activity in the blogosphere as I'm diving deep into the world of service ...

Here's a hypothesis: many in IT are lazy about areas of work that do not involve their principal area of interest. In other words, tech...

Nothing lasts for ever. In the heady fin-de-siecle period that we've recently passed through when dotcoms were a-booming and bugs of ...

I was watching the movie The Hudsucker Proxy  last weekend and found it a fascinating recreation of how business operated in the nineteen...

Have you read Thomas Kuhn's The Structure Of Scientific Revolutions ? It's appeared on lists of the most influential books of the...

File this one under 'Something to aspire to'. This is what my dream (evidence-based) ITSM workplace would be like. Cue the so...